K2Share, LLC

K2Share, LLC

1005 University Drive East
College Station, TX 77840

VID # 1-74-296-8368-700


Catalogue Products / Services


915-49  High Volume, Telephone Call Answering Services (See 915-05 for Low Volume Services) Back to Home

Service
Description
Regular Hourly Rates
State Rates
Program Manager I Requires a Bachelor's degree with 1-3 years experience specialized in managing multiple projects in support of a central program or initiative. Manages implementation of large, complex projects with large dollar budgets and direct experience in client relationship management. $120.40 $102.34
Program Manager II Requires a Bachelor's degree with 3-7 years experience specialized in managing multiple projects in support of a central program or initiative. Manages implementation of large, complex projects with large dollar budgets and direct experience in client relationship management. $176.34 $149.89
Program Manager III Requires a Bachelor's degree with 7+ years experience specialized in managing multiple projects in support of a central program or initiative. Manages implementation of large, complex projects with large dollar budgets and direct experience in client relationship management. $205.01 $174.26
Program Manager IV Requires a Bachelor's degree with 12+ years experience specialized in managing multiple projects in support of a central program or initiative. Manages implementation of large, complex projects with large dollar budgets and direct experience in client relationship management. $235.28 $199.99
Project Manager II Requires a Bachelor's degree with 3-7 years experience managing projects, contracts, funds, and resources. Conducts and interprets quantitative and qualitative analyses. $120.40 $102.34
Project Manager III Requires a Bachelor's degree with 7+ years experience managing projects, contracts, funds, and resources. Conducts and interprets quantitative and qualitative analyses. $146.93 $124.89
Sr. Support Services Analyst Requires a Bachelor's degree with 2-5 years industry experience in end-user support on a variety of issues. Identifies, documents, researches, and resolves technical problems. Responds to telephone calls, e-mails, and personnel requests for technical support. Data entry assistance. $63.20 $53.72
Sr. Technology Support Analyst Requires a Bachelor's degree with 5+ years industry experience in specialized technical support on a variety of issues. Researches, resolves, and reports on technical problems. Specialized in the analysis or application of information technology systems. Data entry and technical assistance. $108.24 $92.00
Support Services Analyst Requires a Bachelor's degree with 1-3 years industry experience in end-user support on a variety of issues. Identifies, documents, researches, and resolves technical problems. Responds to telephone calls, e-mails, and personnel requests for technical support. $50.22 $42.69
Support Services Manager Requires a Bachelor's degree with 7+ years industry experience in managing technical support desk operations. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Identifies discrepancies in services or performance and makes recommendations for product or service updates. $146.93 $124.89
Support Services Technician Requires a High School Diploma with training in end-user support on a variety of issues. Identifies, documents, researches, and resolves technical problems. Responds to telephone calls, e-mails, and personnel requests for technical support. $38.55 $32.77
Technology Support Analyst Requires a Bachelor's degree with 2-5 years industry experience in specialized technical support on a variety of issues. Researches, resolves, and reports on technical problems. Specialized in the analysis or application of information technology systems. Data entry and technical assistance. $85.13 $72.36

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Maintenance, Repair, Support Plan
K2Share, LLC is concerned with you, the customer. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment you purchased from our company, please contact our Technicial Services Line at 866-K2Share, and request Larry Teverbaugh. Our hours of operation are Monday through Friday, 8:30 a.m. to 5:00 p.m. CST. NOTE: If the product you purchased is under warranty by the manufacturer and is needing servicing, contact us at 866-K2Share and we will give you the information you will need to contact them directly. You may also contact us via e-mail at service@K2Share.com.

Statement of Guarantee
If a product is provided as part of our services, we will make available equivalent replacement parts for such product sold to the state for at least 3 years after the product is discontinued.


Last Updated: October 13, 2009